Store and retrieve through an API
We design document handover and identifier handling. Applications can request content and metadata without maintaining another separate document store.
Shared document services for your applications
Let people keep working in their business applications. ELO can manage files, versions, metadata and access behind the scenes for several systems at once.
Consistent access rules
We define how identity is passed and how access is checked for previews and downloads. Document services follow the permissions used by your organisation.
Transfers you can trace
We handle retries, failures and connection interruptions. Operations teams get the information needed to establish the outcome and safely repeat a failed operation.
The full document lifecycle
The design includes retention, export and links to records management. We agree which system owns the authoritative record and who is responsible for each step.
ERP / CRM / Portal / Business application → Document API → Document repository / Metadata and relations / Workflow / Access and audit → Retention and lifecycle. Conceptual diagram · not a fixed product configuration
Frequently asked questions
Do we need to replace our ERP or CRM?
Usually not. Document services can connect to existing applications. We first review their interfaces, available data and identity handling, then design the integration.
Who can see sensitive documents?
Access is configured by role, group and application. Checks should include previews, exports, service accounts and role changes. Hiding a menu link is not an access control.
What happens when a connected system is unavailable?
The integration should record failure, distinguish temporary issues and support safe retry. Depending on the scenario, use a queue or a controlled error response. Keep track of what has already been processed.
How can we reduce vendor lock-in?
Agree export of documents, metadata and relationships, interface documentation and exit assistance. Test whether the export is usable. Being able to download files is not the same as transferring the whole solution.
What should system handover include?
Configuration, interfaces, roles, operating procedures and custom-extension documentation, as well as the application. Agree administrator access, backup, support and upgrade arrangements in the requirements.
Can we use only the document component?
Yes, cooperation can focus on storage, integration services or a specific application. We first check functional and licensing dependencies. Not every component is a standalone product.